SMS Terms & Conditions

Please read these SMS Terms & Conditions (the “SMS Terms”) carefully. By enrolling or otherwise agreeing to receive text messages from or on behalf of Crafton Plumbing and Home Services, LLC or by otherwise providing your phone number to Crafton Plumbing and Home Services, LLC, you agree to these SMS Terms which are incorporated herein by reference and can be viewed at the links provided here, or at Crafton Plumbing and Home Services, LLC. For purposes of these SMS Terms, “Crafton,” “the Company,” “we,” or “us” shall mean Crafton Plumbing and Home Services, LLC. and any of its subsidiaries, divisions, or affiliates.

 

Opting into Text Messages

By opting into any Crafton text program, you expressly consent to receive recurring marketing text messages that may be sent using an automatic telephone dialing system, by or on behalf of Crafton, at the cell phone number you provide us. By voluntarily providing your cell phone number to Crafton, you consent to receive transactional, operational, or informational text messages at that phone number, including but not limited to service visit information and appointment reminders. Please note we may not be able to deliver messages to all mobile carriers. Consent to receive texts is not a condition of purchasing any goods or services, and you understand and agree that all text messages may be sent using automated technology. Texting opt-in information is not shared with any third parties.

 

How to Opt Out and Get Help

To stop receiving text messages from Crafton, you agree to reply STOP to the number sending the message. After replying STOP, you may receive additional communications confirming that your request has been received and processed, and you may continue to receive text messages for a short period while Crafton processes your request(s). If you opt out of one Crafton text messaging program, you will remain opted into other Crafton text messaging programs (if applicable) unless you opt out of those programs separately. If you need further assistance, text HELP to the number sending the message, or contact Crafton customer service at 618-589-2626. Below is more information on the types of text messages you may receive, and how to opt out of text messages from Crafton. In all cases, consent to receive texts is not a condition of purchasing any goods or services, and message and data rates may apply:

 

• Mobile Marketing Alerts, SMS Informational Campaigns, and One-Time Offer Campaigns:By enrolling in promotional text programs, you will receive recurring marketing and informational texts from or on behalf of Crafton at the mobile number you provide when opting in. To be removed from these lists, reply STOP or call 618-589-2626. For help, text HELP or contact  marketing@cajonesinc.com.
• Crafton Informational Texts:You may provide your cell phone number to opt in to receive text messages about your Crafton appointments, services, and/or reminders. You may opt in in person, by phone or via SMS by texting SUBSCRIBE. To be removed from these lists, reply STOP. For help, reply HELP.

 

After opting out of receiving text messages, you can re-enroll in any Crafton text messaging program by following the instructions for that program. We would be happy to welcome you back.

 

Cost

Message and data rates may apply for any messages sent to you from or on behalf of Crafton, and messages you send to us. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

 

Eligibility and Change in Phone Number

By opting into Crafton's text messaging program(s) or by otherwise providing your cell phone number to Crafton, you warrant that you are 18 years of age or older. You further warrant that you are the current subscriber or authorized user of the phone number you have provided. You agree that you will not initiate messages to the mobile phone of any other person or entity without authorization. If you change, forfeit, or deactivate the phone number you have provided to Crafton, you agree to notify Crafton immediately. Failure to do so constitutes a material breach of these SMS Terms. Mobile carriers are not liable for delayed or undelivered messages.

 

Changes to the SMS Terms

These SMS Terms may be updated by Crafton at any time without prior notice. By continuing to be enrolled in any Crafton promotional text messaging program, or by providing your cell phone number for transactional, operational, or informational text messages, you agree to any changes.

 

Questions

For questions about these SMS Terms or Crafton's text messages, please contact Crafton customer service at 618-589-2626 or marketing@cajonesinc.com.